Fedasil Info Point in Brussels marks two years of service
The Fedasil Info Point in Brussels has been supporting asylum seekers and other migrants for two years, providing accessible and centralised information in one location. Since reopening on 27 September 2023 at the former Bordet Hospital site, it has welcomed over 22.000 visitors, mostly single men with ongoing asylum procedures. Visitors most frequently ask about accommodation, medical care, legal support, and other practical matters. Partners such as Caritas International and the European Union Agency for Asylum (EUAA) assist in providing guidance and support.
The Info Point is primarily intended for asylum seekers living outside the official reception network, offering personalised guidance and information about their procedure, medical assistance, and legal advice. While the centre mainly focuses on this group, it is also accessible to other categories of migrants. By centralising information and services, the centre helps migrants who are disconnected from other social services or living on the streets to navigate procedures, understand their rights, and access support.
Over the past two years, the Info Point has received an average of around 65 visits per day. The majority of visitors are single men whose asylum procedures are ongoing. Most questions relate to accommodation, medical care, legal support, and administrative guidance.
Anyone in need of information or assistance is invited to visit the Fedasil Info Point on Rue Héger-Bordet 3 in Brussels (next to the Bordet reception centre), which is open on Monday, Tuesday, Thursday and Friday mornings from 9:00 to 12:00, or to call 0800 32 746 between 13:00 and 16:00.
For additional details, please read the press release from Fedasil.